Well that’s a good question. The property is beautiful for sure and being beach front is awesome! Jose the manager and Patricia are incredible!! We had an issue with the first room so they upgraded us to a better room that made the stay even better!! Five star service from the management and the room personal do a great job cleaning the rooms as well! The property pool is nice but needs more room for people to lay out.
Robert
Şubat 2025
The hotel room was extremely spacious with a very comfortable bed and amazing shower and nice partial sea view from the balcony. The staff were friendly and helpful and the two pools were pretty and tranquil. The hotel design is very lush with jungle vibes and it was nice to be on the beach front.
Lucy
Ekim 2023
The two bedroom ocean view was a perfect combination of rustic, lush, and modern. Having two bathrooms with a washer and dryer unit was excellent for a family of four. The flora at the facility is so beautiful and provided a cozy and comfortable vibe. The staff was friendly and not overbearing; they mostly stayed out of our way unless we needed them. We got massages on the beach and there was construction during the session. However, the massage therapist apologized and offered a discount for next time. Shopping and amazing music very close by in local restaurants and on the shopper's walk.
Aminah
Temmuz 2023
The apartment was fully equipped with everything we needed, including a washer and dryer, which was incredibly convenient. Daily cleaning service was provided, keeping the space spotless throughout our stay. The location is absolutely perfect—a quick walk to the famed 5th Avenue with its abundance of restaurants, shops, cafes, spas, and more. It's close to everything you might want to explore in Playa del Carmen.
Sriram
Aralık 2024
As the same hotel is on both sides of the street then you can visit two different pools. In our terrace we had private jacuzzi, nice to have as to get to the pools you have to go down the stairs (depends on which floor you are staying). Hotel does not have their own restaurant but there is one attached to it and visitors have easy access to it through beach. Pretty much everything you need is close enough to walk to and when you have rental then garage is also available (without extra cost)
Rauert
Mart 2025
Great facilities. We had the penthouse suites which had a private rooftop with a spa, couches and BBQ facilities. Views and locations were amazing. Rooms are spacious and have a lounge and kitchen. Mostly, the staff were very friendly and helpful
John
Ocak 2025
The location is conveniently in the middle of the most popular street (5th avenue). You can go either way and find shops and restaurants. The rooms are spacious (we had 2 bedroom deluxe) and are kept clean. The rooms had comfortable beds and all needed kitchen appliances. Air-condition works nicely and ceiling fans were just perfect for night sleep breeze. The staff was nice and the partner gym that is 1 block away had a great variety of equipment.
Vladimir
Ocak 2025
El Taj was much more then I expected, The staff, the views, the comfort of the suites. It was homie and very comfortable from the moment we stepped foot inside property. Getting away from those busy resorts is what we had in mind and that's exactly what we got, friendly staff with time to help us with anything we wanted. Very quiet, very clean. The location is super central and very close to everything Playa Del Carmen has to offer, great fishing and snorkeling outfitter right beside the hotel. Highly recommend, we will definitely be staying here again and again.
Eric
Şubat 2025
Spacious, clean, modern 2-bedroom apartment with 2 bathrooms and laundry facilities - what's not to love? My family had a great experience. We loved the pools and the efficient climate control, the walkability and closeness to the beach and restaurants. It was also great to be able to borrow a yoga mat and get a day pass to a nearby gym. We loved going to Party Taco just around the corner for light affordable meals.
Stacey
Mart 2025
Really nice beach, the pool was amazing and food is so nice. Lots of options to choose from. Room had lots of space
Amarah
Ekim 2023